Privacy Policy

Last updated: 2025-09-08

1. Introduction

This Privacy Policy explains how Pokito collects, uses, and protects personal information (“PI”) when you visit our restaurant, use our website, or place orders online (including through partner platforms such as GloriaFood). We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable Lithuanian data protection laws.

2. Personal information (PI)

“Personal Information” means any data that can identify you directly or indirectly, including but not limited to:

  • Name and surname
  • Email address
  • Phone number
  • Delivery/billing address
  • Payment details (processed securely via third-party providers)
  • Order history
  • IP address or device identifiers (for website analytics)

3. Collection of PI

We collect personal information in the following ways:
  • When you place an order or make a reservation (online, by phone, or in person)
  • When you sign up for newsletters or promotions
  • When you contact us via email, phone, or forms
  • When you browse our website (cookies and analytics)

4. Use of personal information

We use your personal information for:
  • Processing and delivering your orders
  • Managing reservations and customer accounts
  • Communicating order confirmations, updates, or support messages
  • Sending promotional offers (if you consent)
  • Improving our services and website functionality
  • Meeting legal and accounting obligations

5. Disclosure of personal information

We may share your personal information with:
  • Payment providers (e.g., Paysera, Stripe) for secure transactions
  • Delivery partners to fulfill orders
  • IT service providers who host or maintain our systems
  • Regulatory authorities where required by law
We do not sell or rent your personal information to third parties.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payments are processed via secure, PCI-DSS–compliant payment gateways.

7. Rights and access

Under GDPR, you have the right to:
  • Access the personal data we hold about you
  • Correct inaccuracies in your personal data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to certain processing activities
  • Data portability (receive a copy in a structured format)
Requests can be submitted by contacting us (see section 10).

8. Retention period

We retain personal information only as long as necessary to:
  • Fulfill the purposes described above
  • Comply with legal obligations (e.g., accounting rules)
  • Resolve disputes and enforce agreements
After this period, your data will be securely deleted or anonymized.

9. Sensitive information

We do not intentionally collect sensitive personal information (e.g., health data, religious beliefs). If such information is provided (e.g., allergies), it will only be used to fulfill your order safely and responsibly.

10.Contacting Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us:

Gabrielytė, UAB
T. Ševčenkos g. 16A-110, LT-03111 Vilnius
Lietuva
Svetainė: https://sharksushi.lt
El. paštas: info@pokito.lt
Telefono numeris: +370 676 9792

11. Updates to this privacy policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed.

12. Additional info

  • Our website may use cookies for functionality and analytics.
  • Third-party links (e.g., delivery platforms) are subject to their own privacy policies.
  • By using our services, you acknowledge and agree to this Privacy Policy.